Email Marketing & Direct Mail

Email Marketing is the quickest way to really boost your business, often yeilding instant results for your venue

Connect with thousands of people via email, inform them, promote to them, retain and engage them... get busy!

Having a sound database of prospective new clients is just the half of it! Sure, it's a step in the right direction when it comes to focussing your marketing, but what are you going to do with it to try and drum up new business?

Well, with most people now using the internet (particularly mobile devices) to search for restaurants and hotels, email marketing is one of your most powerful and cost-effective marketing tools. So let's get sending!

Email Marketing and Direct Mail

At Smart Hospitality, we work closely with restaurants, bars, clubs, hotels, guesthouses and B&B's to manage all their e-marketing in-house. Not only can we design all your emails (e-shots) inkeeping with your company branding, we can also create effective sales' copy with persuasive and engaging titles, subheadings and bullet points to further entice your readers.

And what of the logistics to sending out such an email to a large number of people? Well, do not fear, this is also something our hospitality marketing specialists are ofay with! Firstly, we'll cleanse your email list, ensuring all duplications and 'bad' data is removed. If the list needs to be further segmented then of course we will ensure this is done too. And then to work we go! We'll schedule the email to go out on a certain day at a certain time, and we'll run the process from our our very own server. All you need do is sit back, relax and wait for the bookings to come flooding in. Simples! If that wasn't enough, we'll also send you a detailed report once the campaign (or series of campaigns) has been run so you can measure and analyse its results. Pretty neat huh?

Direct Mail

Tactile and tangible marketing material is still a favoured method of really defining the quality of your product, service an venue, good old faithful!

Email campaigns are most successful when used alongside other marketing techniques, such as direct mail. Direct mail can take the form of a flyer, a leaflet or a postcard: its basically something tangible that is delivered direct to your existing and prospective customer base with a sole purpose to attract more business.

A beautifully-written, perfectly-presented, incredibly-personalised and well-timed piece of direct mail can have impressive results for your hotel or restaurant, especially when contacting existing guests.

At Smart Hospitality, we can help you with the graphic design and content of your direct mail, the printing of it and the actual mail fulfilment (or delivery process in layman's terms), whilst often securing the most cost-effective prices along the way.

As with our email marketing service, we will also provide you with a full analysis of your campaign once it has run its course. We can find out how many people engaged with your sales' mail, how many people ordered off the back of it, and how many people have kept it for future use.

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Please don't be baffled by all this emarketing and direct mail terminology. It's really not as complicated as it sounds, so long as you have a marketing agency who know their stuff behind you!

The easiest way to think of it is like this... just 'existing' online isn't enough anymore: you also have to interact with your 'live' audience. And the best way to do that is to utilise your social media (Facebook and Twitter for example), send targeted e-shots (e-marketing) campaigns on a regular basis and physical printed literature. This is what the client wants and needs in order to entice them to stay at your hotel or eat in your restaurant.

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We would love to talk to you about your new project
and help you to grow your business.

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